OneTouch Care Planning System and Live-In Care

The benefits of the OneTouch care planning system for Alcedo Live-In Care clients and their families.

An essential part of Alcedo Care’s Live-In Care Silver and Gold services is client and family access to the OneTouch digital care planning system. OneTouch is a powerful platform that keeps families connected, informed, and reassured about the care their loved one is receiving.

OneTouch Care Planning System and Live-In Care

Personalised digital care plan

At its core, OneTouch ensures that every client has a personalised digital care plan, covering everything from medical requirements to daily routines and preferences. These plans are easily updated and accessible to both carers and families alike, helping to ensure consistent, tailored care. Furthermore, secure family access to OneTouch means you can view care notes, send messages, and track any changes as they happen. This means communication between families, carers, and managers is more efficient and seamlessly coordinated.

Full transparency

OneTouch provides full transparency around schedules and care rotas, so you always know who’s visiting and when. Combined with daily logs and real-time updates, you can stay connected to your loved one’s wellbeing, whether you live nearby or far away.

Medication management also is built in to OneTouch, with carers receiving reminders and logging doses in real time. This greatly reduces the risk of errors and allows family members to check that medication is being given correctly.

Alcedo Care prides itself in offering clear, transparent pricing with no hidden fees. OneTouch complements this principle by supporting clear invoicing and care records, reducing confusion around billing and making financial management easier.

Finally, by supporting Alcedo Care in meeting CQC compliance standards, OneTouch gives our clients and families added confidence that our care continues to be safe, professional, and well-documented at all times.

In short, OneTouch brings greater clarity, consistency, and peace of mind to live-in care, for the person being cared for, and for those who love them.